The My eQuals Success Story - Case study with Monash University

Monash University is a leading global institution with a vibrant community of over 86,000 students and 17,000 staff. Ranked #42 in the world by the QS World University Rankings, Monash is renowned for its academic excellence and impactful research.

With 150 active fields of research, Monash supports a dynamic environment for innovation and discovery, hosting over 4,700 Higher Degree by Research students. Each year, the university issues over 100,000 credentials, underscoring its commitment to education and the development of skilled professionals ready to make a difference in the world.

The challenge of issuing documents at scale

Success at this scale doesn’t come easy, though, and certainly not without time-consuming processes. The issuing of Transcripts, Testamurs, AHEGs & Supporting Letters in particular would tie down staff and take away valuable time that could otherwise be used to better service students. In addition, issuing documentation on paper just doesn’t meet the expectations of today’s digitally native students.

The results

Monash University - one of the original universities coming together to form My eQuals - fully leveraged the platform for the digital issuance of Transcripts, Testamurs, AHEGs & Supporting Letters.

In the process, it eliminated 90% of administrative efforts, established a one-stop-shop for students accessing digital credentials and enabled learners with academic documents to have them shared securely online with employers and educational institutions.

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