Streamlining Success: How My eQuals Transformed ECU’s Credential Management
Edith Cowan University (ECU), located in Western Australia, is a leader in education and innovation. Home to 30,000 students annually, ECU offers diverse undergraduate and postgraduate programs. The university is known for its forward-thinking solutions that enhance services for students and stakeholders.
Why My eQuals?
Before adopting My eQuals, ECU faced significant challenges with credential management. Processes like printing, mailing, and reissuing documents were time-consuming and costly. Sustainability concerns arose from the heavy use of paper, and students demanded instant, shareable credentials. Moving to My eQuals in 2018 addressed these issues effectively.
“Moving to My eQuals was a no-brainer,” says Peter Corbett, ECU’s Director of Student Administration. “It allowed us to eliminate inefficiencies and embrace a modern, sustainable solution.”
A Seamless Transition
ECU’s transition to My eQuals was smooth. Pre-built integrations made system connections straightforward, and rigorous testing ensured reliability. Clear communication with students enabled a seamless rollout, with minimal errors reported.
Impressive Results
Since implementation, ECU has issued over 117,000 digital credentials, including transcripts, testamurs, and Australian Higher Education Graduation Statements (AHEGS). Documents are configured from an XML feed, which are then turned into visually appealing, certified, tamper-evident PDFs that are easy to share with employers, educational institutions, and professional bodies.
The platform’s adoption rates are notable: 63% of students actively use My eQuals, and documents shared through the platform have an 88% view rate, reflecting high engagement and trust.
Transformative Benefits
My eQuals has delivered significant advantages for ECU:
Sustainability: The elimination of printed documents aligns with environmental goals and reduces costs.
Efficiency: Credentials are instantly accessible, improving the student experience and administrative workflows.
Accuracy: Digitally certified documents ensure security and reliability, reducing the risk of errors.
What Students Are Saying
Students value the convenience and speed of My eQuals. A Vice-Chancellor’s Student Advisory Forum highlighted the platform’s alignment with sustainability efforts and its ease of use for sharing documents. These benefits have become an integral part of the university’s approach to student support.
Conclusion
Edith Cowan University’s adoption of My eQuals demonstrates its commitment to innovation, efficiency, and sustainability. By transitioning to a digital platform, ECU has streamlined its operations, reduced environmental impact, and empowered students to present their achievements confidently in the digital age.